Frequently Asked Questions

When your child joins us there are many things that we can do to make the transition as seamless as possible. We are aware that lots of children favour sleeping in prams, and even cars. At nursery, we  provide foam beds for the children to sleep in and cannot offer an alternative. You can help prepare your child for their exciting new journey by establishing a good sleep routine during the day. We typically recommend beginning this a few months prior to them starting with us. Once a good sleep routine is in place, we can work with you to ensure your child is well rested throughout the day so they can enjoy the activities on offer.

It is advisable for your child to experience different social situations outside of the home. Arranging play dates or attending child classes are a great way of building social skills prior to joining nursery. This will allow your child to meet other  familiar adults and build bonds.

Toddlers and Preschool:

a. A thick, waterproof coat during winter, a lighter coat for the summer.

b. Wellies to be kept at nursery

c. A small bag with changes of clothes

d. Any dummies or comforters (if your child has one)

We welcome communication with parents, especially when the children are settling into their new routines. We understand that a child starting nursery can be a drastic change for both parents and children so we aim to meet everyone's emotional needs. We encourage parents to call us so that we can update you on how your little one is adapting to their new surroundings. We would much rather you call us than be sat worrying about how your child is. We believe fostering honest and open communication from our setting to your home so if we find that your child is taking a little longer to adapt we will let you know. You can then collect your child from their taster sessions a little earlier but most of the time, they are absolutely fine and we worry more than the reality. We also have an app we use called 'Famly'; which is a daily link between us and you. You can set yourself and any other family member up so they can access your child's daily information such as what they ate, nappy changes and any observations staff have made on your child's development.

Please let us know before your child starts with us, if your child has allergies. We generally provide for 3 food groups which includes a vegetarian option, a meat option, and a Dairy free option. If your child’s allergies fit outside of these 3 categories, you may be asked to provide your own meals to bring in, at a reduced daily fee. We have strict allergy procedures at nursery to help support our children with allergies. These include:

• Regular staff allergy Training
• Regular staff Epipen Training

A child with an allergy has a coloured place mat when they eat, which has their name and allergy type on.

When the chef serves the food, he/she puts the children with allergies dishes out with a face card of the child, their name and their allergy. This is given with the meals to avoid meals getting mixed up. Making everything super clear from the processes of kitchen to child.

In every room we have a list of all children with allergies and their photos on.

During new staff/student inductions allergies is one of the first agenda items covered.

We employ a chef who prepares the children's breakfast, lunch and afternoon snacks daily. Our menus are carefully designed to include a range of food groups to optimise the nutritional value of the meal. Our menus rotate fortnightly to provide a carefully selected variety. If you have a specific dietary requirement, please speak to the manager prior to enrolling. Please be aware that in certain cases, you may be advised to bring a pack lunch.

We will only administer emergency or lifesaving medication at nursery. This includes: Inhalers, EpiPen’s, Antihistamine (only for children with known allergies), and Calpol to quickly reduce a high temperature. Children should only be brought to nursery if they are well enough to have a fun and productive day. If they are under the weather, we would expect them to be kept at home to recover and to stop the spreading of germs. We do not administer antibiotics, and we have an exclusion rule when a new antibiotic begins of 24 hours, where the child can’t be brought into nursery for the first 24 hours of administration, so they can be closely monitored in case of allergic reaction.